Privacy Policy
Last updated: March 1, 2025
This Privacy Policy describes how Pawtify("we," "us," or "our") collects, uses, and shares information when you use our iOS application and website.
Information We Collect
We may collect the following types of information:
- Account information: Email address and authentication credentials when you create an account.
- Pet profiles: Pet names, species, breed, age, and other details you provide.
- Photos and scans: Images you upload for health scans and meal tracking.
- Wellness data: Scan results, meal logs, reminders, and health progress entries.
- Usage data: App interactions, feature usage, and device information for improving our services.
How We Use Your Information
We use collected information to:
- Provide AI wellness guidance and health tracking features
- Process health and meal scans
- Send follow-up reminders you configure
- Maintain and improve the app experience
- Process subscription payments through Apple and RevenueCat
- Respond to support requests
AI Processing
Photos you submit may be processed by AI systems to generate wellness insights. AI guidance is informational only and is not medical diagnosis or treatment. We do not use your data to provide veterinary medical services.
Third-Party Services
We use trusted third-party services to operate Pawtify, including:
- Firebase (Google) — authentication, database, and cloud storage
- RevenueCat — subscription management
- OpenAI — AI processing for wellness guidance (via secure server-side integration)
- Apple — App Store distribution and in-app purchases
These providers process data according to their own privacy policies and our agreements with them.
Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Export your data in a portable format
Children's Privacy
Pawtify is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.
Security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the app or by updating the date above.
Contact Us
If you have questions about this Privacy Policy, contact us at support@pawtify.app.