Support
We're here to help
Reach out anytime. We read every message and will get back to you as soon as we can.
Email support
The fastest way to reach us is by email. Include your device model, iOS version, and a short description of what you need help with.
support@pawtify.aiApp & account help
Sign-in issues, pet profiles, reminders, and general app questions.
Billing & Premium
Subscription status, renewals, web checkout, and App Store purchase questions. See also our Refund Policy.
Privacy & data
Account deletion, data requests, and privacy-related questions.
Feedback & bugs
Feature ideas, something not working, or suggestions to improve Pawtify.
Medical disclaimer: Pawtify support cannot provide veterinary advice. For urgent pet health concerns, contact a licensed veterinarian.
Looking for quick answers? Visit the FAQ